Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit this website or purchase products from us.

Personal Information We Collect

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device.

Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to this site, and how you interact with the site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit: http://www.allaboutcookies.org

“Log files” track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse this website.

When you make or attempt to make a purchase through this website, we collect certain information from you, including your name, billing address, shipping address, payment information, including credit card numbers, PayPal username, email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Personal Information

We generally use the Order Information we collect to process any orders placed through the site. This includes processing your payment information, arranging shipping, and providing invoices and order confirmations.

We also use Order Information to:

  • Communicate with you;

  • Screen orders for potential risk or fraud;

  • Provide you with information or advertising relating to our products or services based on the preferences you have shared with us;

  • Provide external product suppliers and warehouse operators with order details and buyer shipping address information necessary to arrange product delivery.

Multiple suppliers work with our store, and the specific company involved in each order may vary from order to order.

If you wish to know which supplier or warehouse operator received your information, you may contact us by email.

We use the Device Information we collect to help us screen for potential risk and fraud, particularly using your IP address. More generally, we use it to improve and optimize our site, such as by generating analytics about how customers browse and interact with the site and evaluating the success of our marketing and advertising campaigns.

By using our website, you agree that third parties may process your IP address to determine your location for currency conversion purposes. You also agree that the selected currency may be stored in a session cookie in your browser. This cookie is temporary and is automatically deleted when you close your browser.

We do this to ensure that the selected currency remains consistent while you browse our website, allowing displayed prices to be converted into your local currency.

SMS Marketing and Notifications

If you enter your phone number at checkout and begin the purchase process, or subscribe through our registration forms or specific keywords, you agree that we may send you SMS notifications. These may include order-related notifications, abandoned cart reminders, and SMS marketing offers.

A maximum of 6 SMS messages may be sent per month. You acknowledge that this consent is not a condition of purchase.

To stop receiving SMS marketing and notifications, reply “STOP” to any mobile message sent by us or use the unsubscribe link included in each message. You acknowledge and agree that unsubscribe requests made with different words or by other methods will not be considered valid opt-out methods. Standard message and data rates may apply.

If you have questions, text “HELP” to the number from which you received the message. You may also contact us for more information. To unsubscribe, please follow the instructions above.

Sharing Personal Information

We share your Personal Information with third parties that help us use your Personal Information as described above.

For example, we use Shopify to operate our online store. You can read more about how Shopify uses your personal information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to understand how customers use our site. You can read more about how Google uses your personal information here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, please visit the Network Advertising Initiative educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services by visiting the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our website’s data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are located in Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise this right, please contact us using the contact information below.

Additionally, if you are located in Europe, we note that we process your information to fulfill contracts we may have with you, such as when you place an order through the site, or otherwise to pursue our legitimate business interests described above.

Your information may also be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through this site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Minors

This site is not intended for individuals under the age of 17.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email: service@rddhkwjs.com

SMS Marketing Terms of Use

We use an SMS platform subject to the following terms and conditions. By subscribing to our SMS marketing and notification services, you agree to these terms.

If you enter your phone number at checkout and begin the purchase process, or subscribe through our registration forms or specific keywords, you agree that we may send you SMS notifications. These may include order-related notifications, abandoned cart reminders, and SMS marketing offers. You acknowledge that this consent is not a condition of purchase.

Your phone number, name, and purchase information will be shared with our SMS platform, SMSBump Inc., a European Union company based in Sofia, Bulgaria. This data is used to send targeted marketing messages and notifications. When text messages are sent, your phone number will be transmitted to an SMS carrier to ensure proper delivery.

To stop receiving SMS marketing and notifications, reply “STOP” to any mobile message sent by us or use the unsubscribe link included in each message. You acknowledge and agree that unsubscribe requests made with different words or by other methods will not be considered valid opt-out methods. Standard carrier message and data rates may apply.

If you have questions, text “HELP” to the number from which you received the message. You may also contact us for more information. To unsubscribe, please follow the instructions above.

About Klarna

To offer Klarna’s payment methods, we may send your personal information to Klarna at checkout. The information sent may include contact details and order information. This allows Klarna to assess whether you are eligible for its payment methods and to customize payment options according to your profile.

The personal information you provide to us will be processed in accordance with Klarna’s Privacy Policy.