Return and refund policy

We sincerely hope you are completely satisfied with your purchase. If, for any reason, you are not satisfied, we accept returns within 180 days of delivery.

3rd Floor, Building A, Heyu Industrial Zone, Zhancheng Community, Fuhai Road, Bao'an District, Shenzhen, China

[Return Conditions]
To be eligible for a return, the item must be in its original condition (undamaged and in its original packaging). Please include a note with your "Order Number" and the "Reason for Return" inside the package.

[Order Cancellation]
You may cancel your order within two days of confirmation. If you request a cancellation within this timeframe and before the item has shipped, we will process the cancellation within one business day.

We sincerely appreciate your understanding and cooperation. If you have any questions, our customer service team is here to help; please feel free to contact us at service@oxzkxfcq.com.

For returns due to customer preference, the customer is responsible for the return shipping costs. The exact shipping cost will depend on the carrier you choose.
However, if the item is damaged due to our error or if the delivered product differs from your order specifications, you will not be required to pay for return shipping.